Refund Policy

We offer a 2-day (48-hour) money-back guarantee on your first subscription purchase only. To request a refund, contact support through the in-app chat within 48 hours of your initial purchase. Renewal charges are not eligible. The eligibility conditions below apply.

To request a refund for your first subscription purchase, contact support within 48 hours of that purchase. Cancel your subscription before the next billing cycle if you no longer wish to continue. Failing to cancel on time may result in automatic renewal charges. Renewal charges are not eligible for a refund.

To be eligible for a refund, you must:

• Request the refund within 2 days (48 hours) of your first subscription purchase
• Be a first-time subscriber (one refund per customer)
• Not have violated our Terms of Service

To request a refund:

1. Reach out to our support team using the in-app chatbox within 48 hours of your first subscription purchase
2. Briefly describe why you're requesting a refund (optional but helpful)

• Refund requests are typically reviewed within 24-48 hours
• Approved refunds are processed within 5-7 business days
• Refunds are issued to the original payment method
• You'll receive email confirmation when your refund is processed

Refunds may not be granted in the following cases:

• Request made after the 2-day (48-hour) window for your first subscription purchase
• Renewal charges or subsequent subscription purchases
• Violation of Terms of Service (e.g., account sharing)

OnlyFlexer reserves the right to update this refund policy at any time. Changes take effect immediately upon posting within the app or on our website. We encourage users to review this policy periodically.